Strong communication skills form the foundation for lasting career success. While this principle is equally true for today’s workforce as it was a century ago, advancements in technology are widening the generational divide in how we think about business communication.
As digital natives, many millennials and members of Generation Z develop practical technology skills before embarking on their career paths. While these adaptable young professionals may be equipped to master new platforms and engage each other virtually, they may not be as seasoned in the art of face-to-face communication compared with their senior colleagues. Differences in life experiences, social norms, and economic factors can further contribute to the generational communication gap. By understanding the range of communication styles at play in a multigenerational workplace, professionals of all ages experience levels can learn to listen and collaborate more effectively.
To learn more, check out the infographic below created by Maryville University.