Student Support | Maryville Online

Choosing to further your education takes courage. And we want to make sure that kind of bravery is rewarded. That’s why it’s our goal to make sure our online students have everything they need to thrive. We do that by offering the following support services.

Student Advisors

As an online student, you will be assigned a student support advisor to guide and assist you — via convenient means like text, email, or phone — from enrollment through graduation. These advisors are here to assist you with questions, encourage you as you face challenges, and connect you to the appropriate resources when you need them.

In addition to a student support advisor, you’ll have access to an online life coach. The life coach is available to help with providing academic resources, such as tutoring and study skills, and career support throughout your time at Maryville.

Whether it’s offering academic success strategies or engaging in a resume review, mock interview, or career coaching, we have resources designed specifically for your needs. You can reach the Online Life Coach team at mylifecoach@maryville.edu.

Orientation Webinar

Once accepted, we want to ensure that you are comfortable working within the online course environment and are able to participate in all of your course activities. To accomplish this goal, we offer orientation webinars at various times throughout each year to show you what you can expect in your course. In these one-hour sessions, you can familiarize yourself with the following:

Characteristics of successful online students

Navigation and tools of your online course

Best ways to begin working in your online course

Options for getting help as you are learning online

For more information, or to register for an orientation webinar, visit our orientation webinar page.

Online Library

Maryville University students have access to wonderful online library resources. This means you can access a robust catalog of ebooks and educational databases, schedule one-on-one consultations with librarians, and use a number of digital services. Resources like videos and articles are available on-demand, and you can take advantage of services like interlibrary loan and citation help. You’ll also have access to our home library and research library.

For more information, or to access library resources, you can visit the library page.

Academic Support

Maryville undergraduate online students have 24/7 academic support through Smarthinking. This tutoring service offers online tutoring to help you any day, any time. Our online tutoring provides you with easy access to expert tutors — on demand or by appointment — across a wide range of subjects.

You can learn more about the service by viewing these Smarthinking tutorial videos.

Writing Studio

The Writing Studio offers individualized learning sessions for specific projects or general help in all aspects of writing. This includes topics like generating ideas; planning a draft; citing sources and avoiding plagiarism; and revising for coherence, concision, and clarity. Receiving help online is easy through the online form.

You can learn more about the Writing Studio and access additional writing resources at our Writing Studio page.

Technical Support

Maryville’s Technology Help Desk provides 24/7 assistance to students for all of their technology needs. You can access the help desk online or via phone at any time, and our assistants can help connect you to the campus network, adjust your anti-virus software, manage classroom technology, and facilitate connection to our learning management system.

You can contact the Technology Help Desk at: (866) 891-7583, Option #1 Maryville.echelp.org

MyMaryville Community

As an online student at Maryville, you have access to the MyMaryville Community website and app, where you can find answers to frequently asked questions; connect with other students, faculty, and staff; and stay informed on student news. The MyMaryville Community is available to you beginning eight weeks prior to the start of your first term, after you have registered for classes.

To access the MyMaryville Community, log in to community.maryville.edu using your username and password, or download the free Maryville University app in the App Store.

Personal Counseling

If you feel stressed out or need resources to help you through the challenges of academic pressures, the personal counseling office has resources available to all students. These include guided meditation recordings, crisis resources and hotline numbers, information for parents and for international students, and more.

You can learn more about these resources by visiting our personal counseling page.

Strengths Assessment

All students are given the opportunity to participate in the CliftonStrengths assessment free of charge. This assessment usually takes less than an hour to complete and offers a detailed report of your top five strengths. Students can use the information provided on this report to discover what they naturally do best, and where their greatest talents are.

You can access the CliftonStrengths assessment via the Student Success Hub, which can be accessed through the Canvas dashboard.

We want to set you up for success.

You may not be attending classes on campus, but as an online student at Maryville, you’ll have a host of resources to help you succeed at every step of your educational journey. And we’re constantly looking to improve on your student experience. So if there’s something we’re not providing that you think could really help, we’re always open to recommendations on how to serve you better. We’ll make every effort to make your experience the best it can be.

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