Working as a health administrator goes beyond knowing how to contain costs and direct the daily operations of medical facilities. Health administrators must have legal skills, business acumen, technical expertise, and problem-solving capabilities to set the tone for the future of healthcare.
Health administrators, including chief medical officers, healthcare executives, and health services managers, are expected to follow leadership and business competencies for the daily operations of medical centers. Organizations that include the Healthcare Leadership Alliance (HLA) and the National Center for Healthcare Leadership (NCHL) established core competencies to serve as professional guidelines for administrators. These competencies include effective communication, professionalism, and business skills.
The overarching theme is education with a focus on adaptability, change leadership, self-development, and talent development. The U.S. Department of Labor said most administrators hold masters degrees that focus on both management and healthcare, combined with business-related courses. The education could include courses in healthcare operations, medical law, and health technology and information systems.
Ultimately the goal for health administrators is to be able to facilitate fast-moving changes in the field while accommodating factors that include the aging population, staffing shortages, and changes to the nation’s health insurance system.