Master’s in Health Administration Information Session

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This is the perfect information session to for those seeking to obtain or finish their Master’s in Health Administration degree online, at your convenience. Learn more about admission, tuition, and an overview of available online courses for the Master’s in Health Administration degree program.


Lynda Dennis:                    Hi everyone. My name is Lynda Dennis. I’m the Enrollment Advisor here for the Master of Health Administration at Maryville University. Really appreciate the time that you’ve taken to spend with us this afternoon to understand a little bit more about the program.

I’d like to also give you just a couple of quick notes. This presentation is being broadcasted through your speakers and you’re set to listening mode only, and that is to minimize the background noise. Also, there is a question and answer box you’ll see there, at the left of your screen. Feel free to type in any questions you may have. We will be happy to do our best to answer. And, if by chance, we run out of time this afternoon, we will certainly follow up with answers to your questions.

Today’s webinar is also being recorded, so we’ll be able to send you the link, and then you can watch it again on demand, at your convenience.

Now, you can see by today’s agenda, we’re going to talk about Maryville University, the enrollment requirements. We’re going to talk about the program overview, the experienced faculty, the student support services, and then, of course again, address the questions and answers.

All right, wonderful. What I’d like to do then, is let’s talk a little bit about your panelists. Today, there’s two of us. We have Karen Schechter. She’s the Director, Assistant Professor Health Care Management and Health Administration Program. And myself, Lynda Dennis. I am the Enrollment Advisor. Very excited to spend some time with you this afternoon.

Now, let’s begin. We’re going to talk a little bit about Maryville University. Now, Maryville was founded in 1872. We are located in St. Louis. We’ve been rooted there for almost 150 years. We are regionally accredited by the Higher Learning Commission. We are also ranked among America’s top colleges by Forbes from 2017, and also, if you notice, Kiplinger’s Personal Finance of 2018, we’re also ranked among the best values for private colleges. We are a private non-for-profit. In addition, we are an Apple’s Distinguished School.

As far as the program overview, let’s go over a couple of things that I think will be very interesting for you to know. We are 100% online, so that means that there’s no reason for you to attend campus. There’s no visits required. However, if you chose, you are more than welcome to join us for the graduation. No GRE or GMAT or application fees.

Now, if you successfully complete all of your courses, you can graduate in as little as two years. We do have four concentrations offered within this program. And we’ll go through those a little bit more. Karen will be happy to speak a little bit more to that, and then you’ll see if that is something that is interesting to you.

This program is interactive and collaborative. It’s online learning. The entire program is online, so that’s wonderful for the working professional.

You’ll learn from a faculty of active industry practitioners and accomplished scholars. You’ll also be participating in discussions with healthcare professionals and executives.

The coursework reflects the changing landscape of healthcare. What we have here, our professors are involved in the field, as well as teaching, so you’re going to get the most pertinent, up-to-date information.

You’ll also be able to immediately apply what you’re learning to real-world healthcare challenges.

Now, as we move on, we see Why a Master in Heath Administration? I’d like to take this time to introduce Karen Schechter. I think this will be a perfect time for her to give her input as the Director.

Karen Schechter:             Thank you so much, Lynda. And thank you all for attending this afternoon. Why a Master in Healthcare Administration? As you can see from the slide, healthcare services is projected to be the second fastest growing industry. According to a report by Georgetown Public Policy Institute, by 2020, 65% of all jobs in the economy will require post-secondary education and higher education training. 11% of those will require Master’s degrees or higher.

In the most recent report from the US Bureau of Labor Statistics 2017, based on 2016 data, it projects a 20% increase in healthcare management job growth by 2026. And this increase basically translates into 72,000 jobs with titles such as Medical and Health Services Managers, Healthcare Executives, and Healthcare Administrators, which is why this is such a pertinent and wonderful program for you to be considering in this part of your career.

At Maryville University, our program has a robust set of courses, and then it’s complimented by four different concentrations, the first one being Healthcare Strategies, then the next one is Data Management, Senior Services, and Population Management. These concentrations were selected because this is basically where the future of the Healthcare Administration career is going, and we want our students to be ready to address the needs and the challenges and the opportunities in these career decisions that they make.

Our online program at Maryville University, as I mentioned, consists of core foundation courses, as well as our concentrations and our cast-on courses. The foundation courses and the core courses provide you solid understanding and opportunity to learn about the healthcare industry and the various specific aspects of it; Operations, Healthcare Management, Technology, Human Resources, Quality and Performance, Ethics and Risk Management, as well as Financial Management.

You do have the opportunity, as I mentioned, to go into one of four concentrations, and you can see the courses listed here on your screen, consisting of Healthcare Marketing, Health Policy and Economics, and the Healthcare Strategic concentrations. Data Management has Healthcare Analytics and Healthcare Informatics.

Senior Services concentrations offers a course in Introduction to Gerontology, as well as Assisted Living and Senior Services Management.

And finally, our Population Management concentration includes courses on Managerial Epidemiology and Community Health.

You may chose to select one of these concentrations, or if you’re just really not sure what you want to concentrate on, you can select any two of those courses for you to complete your degree in Masters in Health Administration degree. You’ll see the very end of the program, the last two courses, MHA-690, is Leadership and Professionalism in Healthcare. Really a critical course to make sure that we take everything that we’ve learned and learned how to be leaders in our industry, as well as the Strategic Healthcare Management Capstone course, which basically allows us to explore real-life situations via research and case studies and apply everything we have learned in academics to real-life situations.

Our program is based on competencies that come from the five domains of the Healthcare Leadership Alliance (HLA) Competency Directory. And the HLA, in case you don’t know, is a consortium of the nation’s premier professional healthcare administration associations. It represents more than 140,000 healthcare management professionals, and the goal of this alliance is to pursue common interests and advance the healthcare management profession.

The Healthcare Leadership Alliance (HLA) Competency Directory is a direct result of this collaboration with all these organizations, which include people in administrative roles such as hospital administration, medical practice administration, nursing administration, longterm care, healthcare financial management, as well as healthcare information management.

What we do in our courses is match the competencies within these domains to the course outcomes, so that our students come out of our program with robust knowledge and understanding of what it takes to be successful in the health administration career.

And speaking of careers, as you can see on this slide, there are so many opportunities for people who graduate with an MHA degree. There’s the typical hospital and healthcare system administration and department management in the areas of finance, marketing and strategic planning, human resources, data analytics, informatics and more. You can get positions in nursing homes and other longterm care facilities. Clinic and physician group practice administrators are in high demand right now, as individual physicians are banding together to create large groups to make an impact in the healthcare industry.

With consulting, insurance, strategic planning firms, marketing firms, and even more than that. It’s up to your imagination what you can do with the information that you learned and gathered in the experience that you’ve had, and how you want to apply it to best suit your personal needs.

As Lynda spoke about before, our program is 100% online. I don’t know how many of you have had an online learning experience, but I got to tell you, at Maryville University it’s very special. Our courses are engaging and they’re very interactive. We have small class sizes that not only allow you to the opportunity to get to know each other, but you also get to know your faculty, as well.

We’re fully asynchronous, meaning that we can really adapt to your personal schedules and your timelines. People can chime in on discussions and work on projects within a structured timeframe that meets their needs, which makes it very, very appealing to working professionals.

We have an abundance of course resources available, not only embedded within the course, but also at your fingertips through the many resources that Maryville University has to offer; our library, our Student Success Center, so many different avenues that you can gain support. Not just from your instructor and the course itself, but from the university as a whole.

We’re very proud of our faculty in the MHA program. This is just an example of some of the people who are on our faculty, and you can see that these are people who really play active roles in senior leadership within various aspects of the healthcare industry. We have people who are director of operations at large hospital systems, people who work for insurance companies, consultants, attorneys, public health experts. It goes on and on. And this is just a partial list.

What’s so great about this group of people who work and teach our students is that, again, they are living what they’re teaching and they really bring those real-life experiences to the classroom, to try to make it more engaging and more relevant. Meaning that, just because it’s online, doesn’t mean it’s prescribed. If something comes up that’s important in your course or in healthcare, these people are on top of the constant changes in healthcare and will bring it to the classroom.

At this point, I’m going to turn it back to Lynda, so she can talk about some of the logistics, thinking getting yourself enrolled and going at Maryville University.

Lynda Dennis:                    Thank you so much, Karen. That’s so wonderful. I, myself, I’m impressed with that list of … Not only with you, because you’re one of my favorites, and just how available and supportive and wonderful you are, but also the instructors and the knowledge that they bring to the table, it’s so impressive.

What I’d like to do is take a minute and we’ll discuss the tuition and the financial aid. As you can see, the total cost of tuition here for the two year program is $29,605. That covers everything, with the exception of your textbooks. That even covers the graduation fee. We do have several financing option available; financial aid, the Federal Student Loans are available to those who qualify. We have Graduate Plus loans. We do also accommodate with monthly payment arrangements. We do recognize employer tuition reimbursement, so we’ll be happy to work with you with that. We do also recognize military benefits and there may be other options, private student loans for you, if that’s applicable.

Now, we do have some admission requirements. It’s a lovely three step process, not too confusing, rather smooth. Now currently, we are accepting applications for our fall term. We have three starts in the year. We have a fall, a spring and a summer. Our fall classes begin August 27th and our current application deadline is creeping up, so you’ll definitely want to take advantage of this time right now.

What we’ll need is your completed online application, and when you click on that, you’ll want to refer to the resources on the left of that application page. It will help you navigate. You’ll see it on the screen there.

Also, I’ll need your official transcripts. Your undergrad transcripts are important, and then do keep in mind, we do prefer a 3.0 GPA, however there are conditional acceptance, and when you are just below a 3.0, let’s work together, because there are some things that I’d like to do to present to the Admissions Committee that really is a full view of you, as a perspective student, so we can work on that.

We also will need a 400 to 500 word personal statement. It tells us a little bit more about you, why you’re looking to earn the Master’s, and we’ll talk a little bit more about that.

And of course, the resume is optional, but it’s a wonderful way to give us a greater peek into your life; what you’ve done, if you’ve had some volunteering, if you’re in the health arena already.

Now again, the application fee is being waived, so you don’t have to worry about that.

With the application, personal statement, and the transcripts, the official transcripts, that’s what we would need for the completed application. Now, if you’ve had Master’s work or you’re wondering if you have some transferable credits, we can talk about that, as well. Generally, we do take up to six credit hours of something that we’ll evaluate as equivalent to one of the classes that we offer within the program.

Now, I also want to speak a moment about the resources. Not only do you have wonderful academic resources, and resources from the faculty, also we have … What we’re going to give you is, as a Maryville student, every student is equipped with a support specialist. Now, Laura Cargerman is your Senior Student Support Specialist for this program and she is wonderful, very supportive. She stays with you throughout the entire program, from the onset of your classes.

What happens, Maryville has a comprehensive and integrated approach that is wonderful at assisting students in their academic, financial, and personal transition to Maryville. Part of the resources that we offer will be the personal online program advisor. Also, if you want to take a look here, the division of student services. We have Academics Success Center, we have tutoring services, writing studio, career and professional development, and Maryville also has a wonderful … Their career service department is really wonderful with helping you in things like writing resumes, doing mock interviews. We do have affiliates through our program and we do have opportunities that come through Maryville, so we do encourage everybody to take a look at their career services department.

Once you’re accepted as a student in Maryville, and you and I work together, then I will introduce you to Laura, and then she will take over from there and make sure that you have a very comfortable and approachable pace here at Maryville.

Now, one thing I wanted bring to your attention, we do have a course demo for what we call Canvas. That’s the platform that we use for our online students. This particular demo that you’re looking at is 15 minutes long, so we’re choosing to just allow you to access this at your leisure so we don’t elongate this presentation for you. It’s lovely. It really helps you understand how to get around, what to do to submit papers. If you are looking for a little bit of additional support, it’s all in that course demo.

Now, I really appreciate the time that you’ve spent with us. As you can see here, you can see my contact information. I’m more than happy to help in any way that you see fit. Of course, we’re going to answer some questions. I see we have some questions trickling in now from our prospective student body, however, after this presentation, if there’s more questions that have specific content or career related, I’ll certainly filter them through either Karen or Laura to make sure that it’s answered in a most efficient timeframe.

Karen, do you have a few minutes to go through a couple of these questions with us?

Karen Schechter:             Absolutely.

Lynda Dennis:                    Great, great. I did mention that the deadline for the August admission here is mid-July, so that’s creeping up. I do encourage you to get that done sooner, rather than later. There is an influx of student interest towards the end of the deadline date, and does make it a little hairy, so you do want to get yourself comfortably seated and be able to work with staff if you so choose.

Another question we have, I think it’s a really good question. Describe the benefits and the difference between the MHA and the MBA? Karen, would you like to take over with that one?

Karen Schechter:             I’d be happy to do that. Thank you. They’re both management, clearly. They’re both management administration. The difference is, for those of you who are really committed and diehard and really want to focus 100% on healthcare, the MHA offers … The difference is, it offers the nuances that the healthcare industry presents. Clearly, at an MBA program you’ll learn all the key management competencies and they’re very similar as you would with the MHA. Again, the difference is healthcare industry is a different ballgame. By getting your MH degree in Health Administration, you really learn about those, and learn not only about the differences and how to address those differences within healthcare, but you also gather the resources and support that you need to continue moving forward in your career in healthcare.

Lynda Dennis:                    Wonderful. Thank you, that was perfect.

Now, we have another question here that says, “What if our last degree obtained was an MBA from a university that was a pass/fail?” This would be part of the application process. As I explained earlier, I do need official transcripts. Occasionally, we have the international transcripts and then we have pass/fail transcripts. We do have a department here at Maryville that will take a look at your transcripts and do an evaluation to make sure that it does evaluate as a regionally accredited institution. That would be something that you would work with me, and then you and I would make sure that we have that taken care of. As long as does evaluate out, I would have that evaluation from our department and then we could move forward.

Now, Karen, here’s one I think is great one for you. There’s a question here that says, “Can we do two concentrations instead of just one?”

Karen Schechter:             Well, that’s a program director’s dream come true, to have somebody so interested to do more than one concentration. If you are wanting to stick within your 36 credit hours, then the way you would do that, is you could take one course from each concentration. If, in fact, that you really want to have two concentrations, that would mean more credit hours and at that point, I believe we would have to defer to any types of questions that deal with financial aid, and Lynda, I’m going to pass it back to you, at that point, because that’s your area more than mine. [inaudible 00:21:46] wonderful.

Lynda Dennis:                    Right. This is a perfect question for Laura. I do know that there are certain nuances with financial aid and the amount of classes you can take. Now, that would be a lovely opportunity, but you do have to check with the financial department to make sure that it’s still interested, if you’re using financial aid, that it would be covered. If it is some sort of assistance through your work, and if they say, “Yes, that’s wonderful”, then that is fabulous. If it has something to do with, say, a private pay, then of course that’s wonderful. Just consider that you’ll be taking a couple of extra courses.

Now, let’s see. I do have another one that says, “As a doctor, how can I benefit from the MHA?” Karen, I think this is a great question for you.

Karen Schechter:             It’s becoming more and more of a trend for doctors, who are obviously excellent clinicians, to want to, maybe, expand their roles, especially the way the healthcare industry is going, with value-based reimbursement and integration. It’s a perfect opportunity for physicians to compliment that clinical expertise with the management expertise, and land themselves roles, top roles, in organizations, whether it be within a hospital in a management team, or a large physician practice, some other type of integrated arrangement.

We do see physicians going through and getting their MHA degrees with those types of career goals in mind, and quite honestly being very successful that way.

Lynda Dennis:                    Wonderful. And also, I’ll add to that, Karen, that I do have plenty of interest from physicians that just … They say that his is the component that they’re missing for a sound, solid practice, so having that, it would really make the difference.

Karen Schechter:             Absolutely.

Lynda Dennis:                    Wonderful. I do have time for one more question, and this is going to be our final question. And again, as I said, if we do have some that are popping up … I see here, I can’t get to all of them, but I promise you, we will follow up.

This last question says, “I have a Bachelor’s degree in Medicine from a foreign country. What do I need to apply?” Well, that’s wonderful. As an international student, we will need those official transcripts. If it’s difficult to get your official transcripts from the onset, and occasionally that happens, I would like to see your unofficials and then could have … If the media of instruction was English, I could have them evaluate it. As long as we can do that, then we can begin the process. If you happen to have your transcripts evaluated already, by WES or an evaluation company, then send that to me with your application. I will need the personal statement, the resume, of course, optional, but we do prefer the resume. When I have those components together, they we’ll submit for review. Once we do that, it takes anywhere from 10 days to two weeks to get an answer.

Karen, did you want to add anything about that?

Karen Schechter:             No, I think you’ve covered that quite well. Thank you, Lynda.

Lynda Dennis:                    Wonderful. I think this was wonderful. Very informative. I appreciate so much your time and attention. I want to thank you all for joining us today. And again, feel free to reach out. I’ll be happy to answer any questions I can. You can phone or you’ll see the email information there, as well. And then, if it’s pertinent to Karen or Laura, I’ll be happy to forward the information to them.

Karen Schechter:             Thank you very much.

Lynda Dennis:                    Oh, my pleasure, my pleasure. And then, of course, if you are ready and you click on the application link, you can either phone me and I’ll be happy to walk through it with you, or as soon as we do notice that there is activity, it will flag us. We’ll be happy to reach out to you immediately.

Thank you so much, and enjoy your day.

We talk?